Knowledge Management

Because it needs to be: Written | Analyzed | Designed | Improved | Explained
TM

blueline.gif

Knowledge is highly personal, while management involves organizational processes. Managing knowledge requires turning personal knowledge (known as "tacit" knowledge) into recorded knowledge (known as "explicit" knowledge) that can be shared throughout an organization and appropriately applied. Knowledge is increasingly being recognized as a crucial organizational resource.

R.L. KUPER, Inc. provides the following Knowledge Management consulting services:

Gather / Evaluate / Organize / Document / Manage:


  • Information Collateral
  • Corporate Standards and Best Practices
  • IT Standards and Best Practices
  • Policies, Processes and Procedures
  • Security Issues, Policies, Processes and Procedures
  • Client Satisfaction Surveys
  • Help Desk Issues

More Services